Archive for December 15th, 2009

Dec 15 2009

Comcast Customer Service People Don’t Suck – But Their Systems Do

Published by jamie under customer serivice,marketing

Recently I logged in to my Comcast account to print off a copy of my bill.  There was a byzantine labyrinth of new authorizations to go through – apparently they are changing the interface to a “mySignIn” portal-style account information (incidentally, who else’s sign in would I be using?  Why the annoying, redundant nomenclature?).  So, [...]

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