Jamie Beckland

Customer forums will make HR’s job easier by identifying top talentAfter being neglected for years, company-sponsored forums and boards are being resurrected under the auspices of socializing brands.  For many complicated products and services, customers are self-sorting on forums, demonstrating their expertise and ability to solve problems for others.  If managed properly, today’s brightest customers will [...]

The Shelf Life of Today’s CamerasThis past weekend, my camera broke.  I’m not sure what happened, but the lens is stuck open and it won’t turn on. Of course, no one even considers fixing electronics anymore, so I reluctantly started the search for a new camera on Monday.

NBC’s Jeffrey Zucker is being attacked for his now-obvious misstep in moving Jay Leno to the 10 PM slot.  Leno has not done well in the slot, and NBC affiliates are screaming bloody murder that their lead-in to their 11 PM news slot (the most profitable broadcast of the day for most affiliates) has been [...]

Google has decided to allow uncensored search results in China.  But, the interesting part is why they decided to do so.  When Google started their Chinese site, in 2006, they came under a lot of criticism for allowing the Chinese government to censor the search results.  At the time, they decided they would rather operate [...]

Today was the day that everyone’s collective brains switched back on. The Christmas chocolate and New Year’s boozefest has finally lifted, and the world has started creaking inevitably forward again. Did you notice?