Jamie Beckland

How to *never* get that first dollar from the customer – "pretty good" is the kiss of deathWhat do you expect for a dollar? If you think your standards are low, think again. What’s the ratio of free apps on your iPhone, to 99 cent apps? How many albums have you streamed, vs. digital downloads [...]

Recently I logged in to my Comcast account to print off a copy of my bill.  There was a byzantine labyrinth of new authorizations to go through – apparently they are changing the interface to a “mySignIn” portal-style account information (incidentally, who else’s sign in would I be using?  Why the annoying, redundant nomenclature?).  So, [...]